Showing posts with label baw baw. Show all posts
Showing posts with label baw baw. Show all posts

Tuesday, May 5, 2009

Baw Baw Goes Live

User Acceptance Training was a success for Baw Baw's Customer Service Officers and has been fully deployed by the department. Baw Baw is now looking at rolling out CouncilRM™ to the rest of the Shire.

Monday, February 2, 2009

Baw Baw Nearly Ready to go Live!

We've had a successful period of User Acceptance Testing which is due for completion at the end of this week. User Training is will commence next week, 11th and 12th February and Baw Baw will be ready to go live on the 4th of March!

Wednesday, January 7, 2009

JayThom nominated Proof of Concept partner for Citizen Services Platform

JayThom is one of the partners who have been nominated as part of Microsoft's Proof of Concept phase for Citizen Services Platform in Australia. JayThom is working with Baw Baw Shire Council to deliver its CRM initiative to deliver increased citizen services capabilities for local government.

Thursday, December 11, 2008

Baw Baw Update!

The Development Phase custom code and integrations development continued throughout this period. In addition updates were made to the Technical Design Document (TDD) to account for the Technology One SDK technical details.

The continuation of the Development phase has also involved the ongoing project management activities to manage risks and issues, communications, change requests and project plan updates. Change requests CR-02 for Microsoft Dynamics CRM 4.0 Update Rollup 1 and CR-03 for the integration options paper were submitted to and approved by BBSC.

The development of the Production environment specification was completed and reviewed with BBSC. This document enables BBSC to commence their procurement process for the required hardware and software components; as well as provides production environment knowledge transfer to BBSC IT. The document is currently being further reviewed by BBSC to validate the procurement options prior to confirmation and finalisation.

The development of the test scripts for process, integration and data acceptance testing is currently underway by BBSC for a target completion date of December 19th. In addition, the development of the training guides by BBSC should now have commenced based on the design documentation that was formally accepted by BBSC.