Thanks from JayThom

Please note, our office will be closed on the following dates:

• Thursday 25th December, 2008
• Friday 26th December, 2008
• Thursday 1st January, 2009

For urgent calls, please ring 0417 354 493.

It's been a great year and JayThom would like to thank you for your business and support in 2008.

We'd like to take this opportunity to reiterate our commitment to helping you achieve your business objectives in 2009.

Wishing you a happy time with your family and friends over the holiday break,

The JayThom Team

Baw Baw Update!

The Development Phase custom code and integrations development continued throughout this period. In addition updates were made to the Technical Design Document (TDD) to account for the Technology One SDK technical details.

The continuation of the Development phase has also involved the ongoing project management activities to manage risks and issues, communications, change requests and project plan updates. Change requests CR-02 for Microsoft Dynamics CRM 4.0 Update Rollup 1 and CR-03 for the integration options paper were submitted to and approved by BBSC.

The development of the Production environment specification was completed and reviewed with BBSC. This document enables BBSC to commence their procurement process for the required hardware and software components; as well as provides production environment knowledge transfer to BBSC IT. The document is currently being further reviewed by BBSC to validate the procurement options prior to confirmation and finalisation.

The development of the test scripts for process, integration and data acceptance testing is currently underway by BBSC for a target completion date of December 19th. In addition, the development of the training guides by BBSC should now have commenced based on the design documentation that was formally accepted by BBSC.

MSCRM 4.0 Roll-Up Update

Microsoft have released roll-up update 1 for MSCRM v4. While there are a number of issues this update should resolve we are currently testing the update in our development environment. Once we have fully tested the update we will let you know our results.

JayThom will be available to install this update, clients with a current support agreement will receive the installation at the reduced rate from your agreement. Clients without a current support agreement will be charged at the standard rate for this update.

Should you require more information please contact our office on 1300 885 279.

JayThom Facebook page!

We've now set up a Facebook page where we'll also be leaving posts. Become a fan here!

CRM for Financial Services in 30 minutes or less

Yesterday morning's webinar was a success. Aimed at Financial Advisers, SYNCRM showcased their Financial Planning Solution (FPS) while JayThom offered to deploy FPS for Financial Services organisations either On-premise or via Software-as-a-Service. A recording of the webinar will be available next week.

Meanwhile, we'll be holding another webinar showcasing JayThom's latest add-ons for Microsoft Dynamics CRM as well as Microsoft's Accelerators. Accelerators for Microsoft Dynamics CRM includes the following: Analytics, Event Management, E-Service Portal, Enterprise Search, Extended Sales Forecasting, CRM Notifications, Business Productivity, Sales Methodologies and more. We'll let you know the webinar date and time shortly.

Till then...

CRM 5.0 Features

Check out what Ronald Lemmen - CRM, C# and Cme says about the next version of Microsoft Dynamics CRM 5.0! Here he lists some of the most interesting features that Microsoft is said to be working on.

http://ronaldlemmen.blogspot.com/2008/10/crm-50-features.html

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Well, we've moved out from JayThom CRM Tips and The CRM Guru is now called home.

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